RETURNS + EXCHANGES

Bimby + Roy accepts exchanges and refunds* on bralettes only but ask the following requirements are met:

  • * The item/s must be in original condition, with tags remaining in place
  • * Item/s must not have been worn or washed
  • * Items must be sent within 10 days of receiving item/s from Bimby + Roy online shop only

    The shipping cost incurred for returning item/s to Bimby + Roy for an exchange or refund are not covered or reimbursed unless by fault of Bimby + Roy.

    'Change of mind' returns which includes purchases made in error eg accidently ordered the wrong print are accepted as long as a paid postage bag is included in the return bag. 

    Email your request to hello@bimbyandroy.com.au with the subject line being ‘RETURN’ or 'EXCHANGE' and we will allocate a Returns/Exchanges Authorisation number for you.

    Please note Bimby + Roy are not liable for the loss of item/s being returned. We recommend using a registered postal service.

     

    *All sale items are non-exchangeable and non-refundable unless faulty