Bimby + Roy does not accept exchanges but accepts returns/refunds* on bralettes only (not bottoms). We ask the following requirements are met:
- The item/s must be in original condition, with tags remaining in place
- Item/s must not have been worn or washed
- Items must be sent within 10 days of receiving item/s from Bimby + Roy online shop only
- Please sight your order number clearly with your return parcel
The shipping cost incurred for returning item/s to Bimby + Roy for a refund are not covered or reimbursed unless by fault of Bimby + Roy.
Email your request to firstname.lastname@example.org with the subject line being ‘RETURN’ with your order number.
Please note Bimby + Roy is not liable for the loss of item/s being returned. We recommend using a registered postal service.
*All SALE/discounted items are non-exchangeable and non-refundable unless faulty.